You bought the tools. You checked the boxes. But if nobody is managing, monitoring, or holding any of it accountable, you don't have security. You have hope. And hope is not a strategy.
You probably have an antivirus. A firewall. Maybe even an EDR agent running somewhere. The tools exist, but nobody is actively managing them, tuning them, or connecting the dots when something looks wrong.
Attackers count on that. Ransomware campaigns target small and mid-sized businesses specifically because the defenses are there in name but not in practice. And your insurer knows it too, which is why they're demanding real evidence, not just a list of products.
The gap between you and real security is not another tool. It's someone who manages what you have, watches it around the clock, and can prove to you, and anyone else, that it's working.
Every layer of your cybersecurity is deployed, configured, monitored, and maintained by our team. You get the protection of a full security operation without building one yourself.
Advanced threat detection and automated response on every endpoint, monitored by our security operations team.
24x7 security operations center with real-time event logging, alerting, and incident response.
Scheduled and on-demand scanning to identify weaknesses before attackers find them.
Block malicious domains, phishing sites, and unauthorized web content at the network layer.
Control, audit, and secure administrative credentials and privileged access across your environment.
Continuous security configuration monitoring with drift detection and quarterly posture rescans.
Traditional antivirus catches what it recognizes. Modern attacks are designed to be unrecognizable. Fileless malware, living-off-the-land techniques, and zero-day exploits that bypass signature-based tools entirely. A tool that flags threats and gets ignored is no better than a tool that misses them entirely.
We deploy EDR, configure it, tune it, and make sure every alert gets reviewed by a trained analyst, not just flagged and forgotten. That's the difference between having a tool and having protection.
When a threat is detected, response is immediate: the affected endpoint is isolated automatically while our team investigates, remediates, and documents the incident. You get protection that someone is actually standing behind.
An EDR agent without anyone watching is like a smoke detector with dead batteries. It looks like protection, but it won't save you when it matters.
| Coverage | All endpoints (workstations, servers, laptops) |
| Monitoring | 24x7 with SOC integration |
| Response | Automated containment + analyst investigation |
| Reporting | Monthly threat summary and incident reports |
Your security tools generate thousands of events every day. Firewall logs, authentication events, email alerts, EDR detections, cloud activity. The volume is overwhelming. The question is whether anyone is listening.
Our SIEM platform ingests logs from across your environment, normalizes them, and applies correlation rules and behavioral analytics to identify threats in real time. Our Security Operations Center (SOC) analysts monitor these alerts around the clock, filtering noise from genuine incidents.
When a real threat is identified, our SOC team takes immediate action: containment, investigation, and coordinated response. You receive clear incident reports with root cause analysis, impact assessment, and remediation steps, not just a forwarded alert.
| Log Sources | On-premise + cloud + SaaS |
| Monitoring | 24x7x365 SOC coverage |
| Response SLA | Critical alerts triaged within 15 minutes |
| Reporting | Monthly reports + real-time dashboard |
New vulnerabilities are disclosed every day in operating systems, applications, firmware, and cloud services. Attackers actively scan the internet for unpatched systems, and the window between disclosure and exploitation is shrinking. Not weeks. Hours.
We run scheduled and on-demand scans across your internal and external attack surface. We identify missing patches, misconfigurations, exposed services, and known vulnerabilities, then prioritize findings by actual risk to your environment, not just a generic severity score.
Every scan produces a prioritized remediation report. For managed services clients, we handle the remediation directly. For assessment-only clients, the report provides clear, actionable guidance your IT team can implement.
Evaluates your internet-facing systems from the attacker's perspective. Identifies exposed services, open ports, SSL/TLS issues, and known vulnerabilities visible from outside your network.
Scans your internal network for missing patches, misconfigurations, default credentials, and vulnerabilities that an attacker could exploit after gaining initial access.
Regular vulnerability scanning is required by most compliance frameworks and cyber insurance policies:
Every connection on the internet starts with a DNS lookup. Phishing emails, malware callbacks, ransomware command-and-control servers, and data exfiltration all rely on DNS to function. DNS security intercepts malicious requests before they resolve, stopping threats before any payload reaches your endpoints.
Baseline deploys DNS security and web filtering across your environment to block access to known malicious domains, phishing sites, botnet command-and-control infrastructure, and policy-violating content categories. It works on every device on your network, including BYOD and IoT devices that can't run endpoint agents.
This is one of the fastest security improvements you can make. It doesn't require software on every device, works regardless of operating system, and provides an immediate security improvement the day it's deployed.
Administrative accounts are the keys to your kingdom. A compromised admin credential gives an attacker full control over your systems, data, and infrastructure. Yet most SMBs have shared admin passwords, local admin accounts with default credentials, and no audit trail of who used privileged access and when.
Our Privileged Access Management (PAM) solution eliminates these risks. No more shared passwords. No more guessing who did what. We vault all administrative credentials in an encrypted, audited system. Access is granted on a just-in-time basis, so administrators request access when they need it, use it, and the credentials are automatically rotated afterward.
Every privileged session is logged with a complete audit trail: who accessed what, when, and what actions were taken. This is critical for compliance requirements (HIPAA, PCI-DSS, CMMC all mandate access controls) and for incident investigation if a breach does occur.
Compromised credentials are involved in over 80% of breaches. The most common scenarios:
Privileged access controls are required by every major compliance framework:
Here's what every other security provider does: they wait for something bad to happen, then they alert you. Here's what we believe: by the time something bad happens, your defenses already failed, and that failure happened silently, days or weeks ago. We watch for that moment.
After your assessment and remediation, your environment has a known-good configuration. But environments are living things. Software updates reset settings. New devices get deployed without hardening. Someone disables a control for troubleshooting and forgets to turn it back on. Without monitoring, your posture degrades silently.
We catch that drift in real time. When a configuration changes in a way that weakens your defenses, we flag it, investigate, and fix it before it becomes the open door an attacker walks through. You always know exactly where you stand.
Every MSSP monitors for threats. Only Baseline monitors your security posture. That is a fundamentally different promise:
| Typical MSSP | Alerts when something bad happens |
| Baseline | Alerts when your defenses weaken, before something bad can happen |
Your people, your plans, and your inbox are all part of your attack surface. These services address the human side of security.
People are not your weakest link; untrained people are. Our training program covers phishing awareness, social engineering defense, password hygiene, and security best practices. Includes managed phishing simulations to measure effectiveness over time.
View the Solutions Brief Train Your TeamA breach without a plan turns a bad day into a catastrophe. We develop formal IR plans with defined roles, escalation procedures, communication templates, and regulatory notification guidance. Optional tabletop exercises to test your team's readiness before a real event.
View the Solutions Brief Build Your IR PlanEmail is still the number one way attackers get in. We add advanced protection beyond native Microsoft 365 filtering: anti-phishing, anti-spoofing, attachment sandboxing, and URL rewriting to catch what built-in controls miss.
View the Solutions Brief Protect Your InboxMost MSPs install products and move on. We stay, we watch, and we prove it is working.
| Capability | Typical MSP | Baseline Technology Group |
|---|---|---|
| Starting point | Install antivirus and firewall | ✓ Measure posture against recognized standards |
| EDR management | Deploy agent, check occasionally | ✓ 24x7 monitoring with analyst triage |
| SIEM / SOC | Not included or basic alerting | ✓ Full SIEM with 24x7 SOC analysts |
| Vulnerability management | Run a scan when asked | ✓ Scheduled recurring scans with remediation |
| Credential security | Shared admin passwords | ✓ PAM with vaulting, rotation, and audit trail |
| Configuration drift | Not monitored | ✓ Continuous baseline monitoring and alerting |
| Compliance evidence | “You have security tools” | ✓ Posture score mapped to compliance frameworks |
| Insurance readiness | Help fill out the form | ✓ Evidence package with before/after proof |
Honestly, they work best together. Our Security Services package is an integrated solution that combines EDR, SOC/SIEM, DNS security, PAM, vulnerability scanning, and baseline monitoring, all sharing intelligence and providing layered defense. That said, we'll talk through your specific situation and figure out what makes sense for you.
Short answer: yes. Traditional antivirus looks at what a file is. EDR watches what software actually does on your machine, not just what it looks like. It catches fileless attacks, living-off-the-land techniques, and zero-day threats that antivirus completely misses. Most modern attacks are specifically designed to evade antivirus. EDR is the current industry standard.
The short version: containment first, questions second. Our automated systems immediately isolate the affected endpoint from the network. A SOC analyst triages the alert within 15 minutes for critical events. They investigate the scope, remediate the threat, document findings, and notify your team with a clear summary of what happened, what was done, and what to watch for.
We do this all the time. Your MSP continues to handle day-to-day IT operations while we manage the security stack. We coordinate on incidents that require operational changes and establish communication channels with your MSP for seamless collaboration. It works well because the roles are clearly defined.
Not at all. Our core cybersecurity stack supports Windows, macOS, and Linux endpoints. SOC/SIEM monitoring covers cloud environments (Microsoft 365, Entra ID, Azure) and network infrastructure regardless of vendor. DNS security works on any device connected to your network.
Think of it this way: SOC monitoring watches for active threats like malware, intrusions, and suspicious behavior. Baseline monitoring watches for weakening defenses, such as a password policy that got relaxed, audit logging that got disabled, a new machine that wasn't hardened. These changes don't trigger security alerts, but they create the open door an attacker walks through later. We catch them before that happens.
Tell us about your environment and what keeps you up at night. We'll show you what real, managed cybersecurity looks like for a business your size. Straight talk, no pressure, no jargon.
Start a Conversation